Tuesday, 6 October 2009

Shocks from the System

As I’m chatting to Mum on the ‘phone I am also opening my post. I stare at the letter. “Mum I’ll have to call you back. There’s something I have to deal with.”

It’s a claim notification from Bupa. Of a bill for £1,492 they have paid only £200.

I must take a moment to tell you that Bupa have been fantastic. Claim notifications arrive in my letterbox almost every day. They just pay everything and, so far, have caused me almost nil stress.

I ring Bupa up, pronto. After a long conversation and a lot of time on hold they inform me that it’s all a big mistake and that they will be paying the bill. I inform them that I have enough to do recovering from cancer without them trying to give me a heart attack as well.